Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the platform. TrainPro Academy uses cookies and similar technologies (such as local storage) to provide, protect, and improve our services.

We use the following categories of cookies:

• Essential Cookies — Required for core functionality such as authentication, session management, and security. These cannot be disabled.
• Functional Cookies — Remember your preferences (e.g. language, theme) to provide a more personalised experience.
• Analytics Cookies — Help us understand how visitors interact with the platform so we can improve performance and content. We may use third-party analytics services that set their own cookies.
• Third-Party Cookies — Set by our service partners including Stripe (payment processing), Supabase (authentication & database), and Mux (video delivery). These cookies are governed by each provider's own cookie policy.

We use cookies to:

• Keep you signed in across sessions
• Remember your content and display preferences
• Process payments securely via Stripe
• Deliver and optimise video content via Mux
• Analyse traffic and usage patterns to improve the platform
• Prevent fraud and enhance security

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect your ability to use certain features of TrainPro Academy.

To manage cookies in your browser, visit your browser's help or settings page. Common browsers include Chrome, Firefox, Safari, and Edge — each provides options to view, manage, and remove cookies.

Please note that essential cookies are required for the platform to function. Disabling them will prevent you from signing in or making purchases.

• Session Cookies — Temporary cookies deleted when you close your browser. Used for authentication and security during your visit.
• Persistent Cookies — Remain on your device for a set period or until you delete them. Used to remember your preferences and keep you signed in between visits. Our authentication cookies persist for up to 30 days.

Our platform integrates with the following services, each of which may set their own cookies:

• Stripe — Payment processing and fraud prevention
• Supabase — Authentication and session management
• Mux — Video streaming and analytics
• Google Analytics — Website usage statistics

We recommend reviewing the cookie and privacy policies of these providers for more details on their data practices.

7.1 EEA AND UNITED KINGDOM (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to:

• Be informed about the cookies we use
• Withdraw consent for non-essential cookies at any time
• Request information about the data collected via cookies
• Request deletion of cookie-related data

To exercise these rights, contact us at the email address below.

7.2 ALL OTHER USERS

Regardless of your location, you may contact us at info@trainpro.academy with any questions or requests regarding your personal data or cookie preferences. We will handle all requests in good faith and respond within 30 days where possible.

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post the updated policy on this page with a revised "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

If you have questions about our use of cookies, please contact us at:

• Email: info@trainpro.academy
• Address: TrainPro Academy B.V., Amsterdam, The Netherlands